How it works
From Your First Call to a Clean Home in Four Simple Steps
Booking a professional cleaning should be easy. Here is what happens at each stage, from your quote to the moment you walk into a clean home.
Why homes and businesses trust North Cleaning
- Insured & Trusted
- Background-Checked Professionals
- 100% Satisfaction Guarantee
- Kid & Pet-Safe Options
- Trained Cleaning Teams
The four steps in detail
- 01
Tell us about your home
Fill in our short quote form or give us a call. We ask about square footage, bedrooms and bathrooms, the type of cleaning you need and how often, since these details determine your price.
- Answer a few quick questions online, or call and we will take the details
- Let us know about pets, parking, access and any rooms to skip
- Share any deadline, such as a lease end, a closing or a special event
- 02
Choose your cleaning
We recommend the right service for your home and send you a personalized price with our available dates. If a lighter service will do the job, we will tell you.
- A clear, personalized price
- A defined cleaning scope for your home
- Recurring appointments are reserved for you, and one-time visits are booked for the day you choose
- 03
We take care of everything
Our trained, background-checked cleaning professionals arrive with professional equipment and quality products. Many clients aren’t home during the visit and simply share secure access instructions. Your preferences are already in your account notes.
- We bring the supplies, or use the products you prefer
- The first visit takes longer while we get to know your home
- Any damage is photographed and reported right away
- 04
Come home and enjoy
Walk into a freshly cleaned home. If something included in your service wasn’t done correctly, contact us within 24 hours and we will return to make it right at no additional charge.
- 24-Hour Satisfaction Guarantee
- Secure card payments
- Reschedule or cancel with at least 24 hours’ notice
Before we arrive
How to Prepare for Your Cleaning
Worth doing
- Clear personal items from counters and floors so our team can focus on cleaning
- Put away anything valuable or irreplaceable
- Let our office know about pets, access instructions and parking
- Tell us about any rooms you would like us to skip
No need to
- Clean before we arrive. That is what we are here for
- Buy supplies, since we arrive fully equipped
- Take the day off. Many clients aren’t home during the visit
- Worry about tipping. It is appreciated but never expected
Recap
How North Cleaning Works
Tell Us About Your Home
Answer a few quick questions online or give us a call. Tell us about your home, your priorities, and any areas that need extra attention.
Choose Your Cleaning
We’ll recommend the right service for your home and help you choose a schedule that fits your lifestyle: one-time, weekly, bi-weekly, or monthly.
We Take Care of Everything
Our vetted, trained cleaning professionals arrive prepared and follow your customized cleaning plan so you don’t have to worry about a thing.
Come Home & Enjoy
Walk into a professionally cleaned home and enjoy the best part: more time for yourself and the people who matter most.
FAQ
Questions about cleaning day
Usually, yes. The first visit brings your home up to our standard and helps our team learn your priorities, so it takes more time than the visits that follow.
We try to send the same team whenever the schedule allows, although we can’t guarantee it. Your preferences are saved on your account, so whoever comes to your home works from the same instructions.
Absolutely, and we encourage it. Send your instructions to our office rather than to a team member on site. That way they are added to your account notes and followed on every visit.
No major preparation is needed. Clearing personal items from counters and floors lets our team spend more of the visit cleaning. We straighten up as we go, but we don’t reorganize your belongings.
We schedule arrival windows instead of exact times, since traffic and earlier appointments can shift the day. Morning appointments arrive between 8:00 and 9:00 AM, and afternoon appointments between 11:00 AM and 2:00 PM. Please make sure the property is accessible and that water and electricity are on.
Still deciding? Read the full FAQ or call (678) 557-6449.
Ready for a cleaner home?
Come Home to Clean. We’ll Handle the Rest.
Tell us a little about your home and get a personalized quote based on your space and cleaning needs. Simple, straightforward, and designed around you.
- Fully Insured & Licensed
- Vetted & Trained Cleaning Professionals
- Family & Pet-Friendly Products
- 100% Satisfaction Commitment